The short version: Votel lets you point a phone number at an AI agent that answers calls, books appointments, sends a text afterwards and transfers to a human when it should. The build steps are in the AI receptionist playbook. This part is about packaging and pricing it: a setup fee plus a monthly plan, with my examples running $197 to $697 a month.
- ✕6:12 PMRang out, no message
- ✕7:40 PMRang out, no message
- ✕8:52 PMVoicemail, caller hung up
Most people don't leave a message. They hang up and call the next name on the list.
- ✓6:12 PMAnswered, booked Thu 8:00 AM
- ✓7:40 PMAnswered, message taken, owner texted
- ↗8:52 PMUrgent, transferred to a person
Every call picked up, the good ones in the calendar and the urgent one with a human.
What the owner is buying
Not "AI." Every call answered, and the jobs that used to ring out booked instead.
Call any plumber, clinic or law office at 6pm and count how often you reach a voicemail. Most people don't leave one. They hang up and call the next name on the list. For a business that earns hundreds or thousands of dollars per job, every missed call has a price, and the owner usually knows roughly what it is.
That makes this an easy conversation. If the client books one extra job a month because of it, the service has paid for itself.
"You aren't buying AI. You're getting every call answered, every evening and weekend, and the good ones booked straight into your calendar."
What Votel gives you to deliver it
Five pieces of Votel turn a phone number into a front desk.
Buy a number in Votel and set its call destination to an AI agent, the built-in web phone, or an external number. You can switch destinations at any time.
An agent with a phone number can answer incoming calls and make outbound calls to leads and contacts, then text them on the same number.
The call forwarding step can ring the team all at once, in order, or let the AI pick the right person from descriptions you write. A whisper message briefs the staff member before the caller is connected.
Choose from Cartesia, OpenAI and ElevenLabs voices and tune speed and tone. Agents can run in English and Spanish with automatic detection, or in one of many other languages.
The same agent from Part 3 books appointments, updates the CRM and answers from the client's own information, now over the phone.
Emergencies, complaints and anything the agent isn't sure about should transfer or take a message, never guess. Set up the transfer rules before the line goes live.
A starting prompt for the voice agent
You answer the phone for [Business name], a [type of business] in [city]. Open every call with: "Hi, you've reached [Business name]. I'm the AI assistant. [Recording notice if calls are recorded.] What's the call about?" Find out the caller's name, the reason for the call and the best number to reach them. If it's a job you can book, offer the next open slot in the calendar and confirm it. If it's an emergency, a complaint or anything you're not sure about, transfer to [person or team] or take a full message. Answer only from the business information you've been given. Don't invent prices, hours, availability or promises. If you don't know, say a person will follow up.
Three packages you could offer
Each is a setup fee plus a monthly plan. All prices are my examples, not Votel pricing.
- AI answers evening, weekend and missed calls
- Takes a full message and the reason for the call
- Texts the owner a summary
- Sends the caller a follow-up text
- Monthly call review
For a business that's fine in office hours and blind after them.
- Answers every call, around the clock
- Books appointments into their calendar
- Transfers urgent calls to a person, with a whisper
- English and Spanish if they need it
- Leads and call notes in the CRM
The full front desk, without the salary.
- Everything in AI Receptionist
- Calls new web leads back within minutes
- Reminder and follow-up calls to people who opted in
- AI picks the right person for transfers
- Weekly call review and script tuning
For high-value niches where every lead is worth chasing.
Phone numbers, call minutes, texts and AI usage are billed by Votel on top of the plan. Voice costs grow with call volume, so build a minute allowance into each package and set an overage rate, or pass usage through at cost.
What the market already charges
Voice AI prices vary more than anything else in this series, because some agencies sell a simple answering service and others sell a full sales team. Published examples from the HighLevel ecosystem:
These come from vendor blogs, and the top figure is a vendor's own claim. The range is the useful part. A basic answering service sits in the low hundreds, and a well-run sales agent for a high-value niche can charge far more.
You have a setup fee and a monthly price for each package, a minute allowance with an overage rate, and you can explain the difference in one sentence.
Run the numbers
Voice AI carries the highest monthly price in this series, so fewer clients move the number a long way. Here's the $397 AI Receptionist alone:
Try your own mix:
The "left after the plan" figure is before call minutes, numbers, texts, AI usage and your own time. With voice, usage is the line to watch: a busy clinic can take far more calls than a quiet roofer. It's a planning number, not a promise.
Stack it with the rest of the series
By now one client can be on your books four times over, and each service makes the others work better.
Social media management brings people in, the website turns them into enquiries, and the AI agents answer every one. Selling voice to an existing chat client is often the easiest yes in the whole series: the agent already knows their business, so the voice build is mostly testing and tuning.
Launch this week
Five steps from "I could sell this" to your first answered call.
1. Pick one kind of business that lives on the phone
Home services, clinics, law firms and auto shops all lose real money to missed calls. The niche finder scores niches for exactly this.
2. Build a demo line
Follow the AI receptionist playbook for a sample business in your niche and put the number on your own site. Prospects who call it are already half sold.
3. Ask for their missed-call numbers
How many calls go to voicemail a week, and what's a new customer worth? Multiply the two and the price looks small.
4. Start with after-hours
It's the lowest-risk way in. Staff keep answering during the day, the AI covers the gap, and the client sees results before you move them to full-time answering.
5. Review calls every week at first
Listen, fix the knowledge base and the transfer rules, and share what you changed. That attention is what the monthly fee is really paying for.
A few things to get right
Five habits that keep callers comfortable, clients happy and you out of trouble. Nothing here is legal advice.
Open the call by saying so. Callers are fine with it when it's honest and helpful, and some places require it.
In the US, AI-voiced calls fall under the rules for artificial voices, so outbound calls need the right consent. Inbound answering is the simpler place to start.
If calls are recorded, the rules on telling callers vary by state and country. Put the notice in the greeting.
Emergencies, complaints and anything the agent isn't sure about should transfer or take a message, never guess.
Decide whether the client forwards missed or after-hours calls from their existing line or switches to a Votel number. Moving a long-used number is a project in itself, and the phone migration guide covers porting.
The bigger idea
Across this series the pattern is the same. Find the place where a business is quietly losing customers, then sell them the fix as a monthly service. Social, websites, AI replies and now the phone: each one makes the next easier to sell.
Ready to build your demo line?
Start a Votel account, follow the receptionist playbook for one business in your niche, and call it yourself.
Common questions
Can a Votel AI agent answer my client's business phone?
Yes. Set a Votel phone number's call destination to an AI agent and the agent answers every call to that number. Many businesses keep their main number and forward missed or after-hours calls to the Votel number through their phone provider, which is the gentlest way to start.
Can the AI transfer a call to a real person?
Yes. Votel's call forwarding step can ring several people at once, try them in order, or let the AI choose the right person from descriptions you write. A whisper message tells the staff member what the call is about before they're connected.
Does a Votel voice agent speak Spanish?
Yes. Votel agents can run in English and Spanish with automatic detection, so one line serves both. Many other languages are supported in single-language mode, with one agent per language.
How much should I charge for an AI receptionist?
The example packages on this page run from $197 to $697 a month plus a setup fee of $300 to $1,000, based on hours covered, booking and transfers, and outbound calling. They are examples, not Votel pricing. Build a minute allowance into each plan so busy clients don't eat your margin.
Which Votel plan do I need to sell voice AI?
Keep each client in their own sub-account so their numbers, agents and calls stay separate. Votel's $97 Pro plan includes five sub-accounts, and the $297 Unlimited Agency Pro plan adds unlimited sub-accounts and white labelling. Phone numbers, call minutes, texts and AI usage are billed separately.