Scheduling block

How to use Smart Calendar Booking

Finds a suitable time and creates an appointment without making the person leave the conversation.

01
Start here

Why use it

Use it when the workflow can safely book a real next step.

02
In context

Picture this

A salon assistant finds a 60-minute colour appointment with the right stylist, then confirms it by text.

03
Build it

Set it up

  1. Connect only the calendar and service that belong to this workflow.
  2. Set the appointment type, duration, team member rules, and time zone.
  3. Ask for the details needed before booking.
  4. Build a fallback for no availability, cancellations, and booking failures.
04
Keep moving

What comes next

After this block, use a confirmation message, calendar reminder, pipeline update, or internal preparation task.

05
Choose carefully

Avoid this when…

Use Availability Check when you only need to show or test availability, not create the booking.

Before you publish or activate: verify the current builder labels in Votel and test with dummy data. This independent guide describes the purpose and a safe setup approach; it does not replace Votel’s current product documentation or compliance advice.

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